AccessNurse is the premiere provider of Telephone Nurse Triage to physician practices. Our experience of more than 23 years and 11 million calls gives us the expertise to provide the seamless caring service you want for your patients and the ability to measure results. Because we are physician founded and led, we understand the needs and concerns of physician practices and groups. Supplement your daytime office hours or extend your service and patient access to after-hours telephone triage using solutions that are customized to meet the objectives of your practice.
Our RN staff have 24/7 access to Nurse Supervisors and Medical Directors. Depending on your unique needs, AccessNurse can provide Telephone Nurse Triage as an independent patient care solution or part of a comprehensive contact center program.
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AccessNurse offers our physician clients a premier physician and practice answering service, providing seamless, 24/7 access for clinical and non-clinical calls.
FEATURES OF OUR ANSWERING SERVICES INCLUDE:
AccessNurse’s virtual front desk service is easy to implement and cost-effective for practices challenged with staff limitations and increased workloads. Our virtual medical receptionist operates as your practice’s first point of contact, handling all the tasks typical of an in-house receptionist, including:
Our world-class technology allows this service to integrate seamlessly with your practice, meaning calls are made and received from local numbers and patients are connected to the virtual front desk immediately, receiving the same level of care as they would at your practice location.
From the largest healthcare systems to the smallest practices, we understand the unique needs for medical call center services at all levels.
In this rapidly changing market, we know that the two most important investments we can make to accomplish our mission are to:
As we enter a new era of healthcare reform, it is vital to partner with a call center who offers a results-based program that actively supports your long- and short-term goals.
AccessNurse is the cost-effective leader in:
Our goal is to create long-term, value-based partnerships with each of our clients. As a true partner, we share ideas and information based on your organization’s needs and wants, utilize Clients for Life, Studer Group and Press Ganey to identify and provide solutions. The payoff? We evolve from being simply the ‘expert hire’ to becoming an invaluable client advisor.
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