About Us

We are the premier provider of 24 hour Physician Nurse Triage and Nurse Advice Lines.

About Us

Formerly the TeamHealth Medical Call Center, AccessNurse is the premier provider of telephone nurse triage and answering service solutions. As a 23 year-old TeamHealth-affiliated organization, our broad range of proven solutions help our client partners:

  • Seamlessly meet requirements for 24/7 access to clinical care advice
  • Increase physician satisfaction and retention as a trusted clinical partner specializing in the provider space
  • Enhance recruitment efforts by providing physicians with work/life balance
  • Ensure the most appropriate ED utilization through an ongoing collaborative process between client providers and our dedicated account management team
  • Identify clinical opportunities to drive practice-specific process improvements through customized reporting

At AccessNurse, one of our core values is that, in addition to providing exceptional care to our clients and their patients, we also “take care of our own.” This culture of commitment and dedication to our clients extends to our staff, and nowhere is that more personified than in our organizational leadership. Each team member embraces this value and represents the spirit of our company: driven by our commitment to quality with an adherence to uncompromised standards and unfaltering compassion.



Cindy Reed e1564431044166
Cindy Reed
Chow Joseph MD e1559684938751
Joseph Chow, MD, MBA
Adult Medical Director
L.Christensen e1564431497295
Lise Christensen, MD
Pediatric Medical Director
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Angela Ralston, RN
Vice President, Clinical Services
Hensel Aeriel
Aeriel Hensel, MSN, RN
Director, Clinical Services
Stephenson Tim e1559685300344
Tim Stephenson
Vice President, Operations
Fetzer Lorin e1559685501190
Lorin Fetzer
Vice President of Information Technology
Brown Karen e1559685596120
Karen Brown, RN
Vice President, Business Development
Ed Hamm 768x973 e1559152433588
Ed Hamm
Vice President, Finance
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Laticia Humphrey, MSN, RN
Director of Education & Quality
Cooper Freeman e1559685813768
Freeman Cooper
Director, Client Services
Jeanne Griffin NEW 753x1024 e1559153185326
Jeanne Griffin
Director, Business Development
SanNicolas Mandi e1559685982222
Mandi San Nicolas
Director, Non-Clinical Operations
Miller Matt e1559686059641
Matt Miller
Marketing Coordinator